|
customer service
We are positioned in the high-end product and market, striving for faster development, but we refuse destructive growth. Our goal is to achieve a win-win situation with our customers. To achieve this goal, we must adhere to the following points:
1、 Common values
Quality is always our lifeline. We refuse to flood the market with inferior product quality and service.
Responsible for the 'end users'. Our original intention is to provide customers with value for money or products that exceed their expectations.
2、 Growing together and dancing together for mutual benefit
We are willing to develop and grow together with our partners, dancing together in this industry chain for mutual benefit, rather than a life and death struggle. Focus more on long-term cooperation rather than immediate benefits.
The following are the company's policies regarding customer growth:
Regarding Quality:
The company has strict control over raw materials, and all suppliers of materials are determined after passing the company's inspection. We have our own raw material inspection process, and the supply of raw materials is guaranteed;
Regarding the price:
Do not engage in price wars, always determine prices based on quality!
Regarding delivery time:
The company strictly implements the 5S system, and all procedures are relatively formal: sample orders are considered to be completed within one working day; On the same day of placing small orders in stock, the production cycle is four days; On the day of a large number of orders in stock, the production cycle is one week (working day), and the specific situation depends on the actual scheduling.
3、 Create maximum value for customers and assume social responsibility
Customers always have choices, which requires us to be willing to make choices between responsibility and interests. Meeting mainstream customers is the direction we strive for, which also makes us more focused on our own positioning and more professional.
Quality System
|
